Customer Service
Here To Help
We want you to love every minute of your Exhibition Centre Liverpool experience, from booking your tickets to the final moments of your chosen event. Whether you have a question ahead of visiting us, or you left something behind, we’re here to help.
Accessibility
Exhibition Centre Liverpool offers great access, toilets and entrances ensuring that great entertainment is available to all.
Customer Feedback
Exhibition Centre Liverpool strives to offer world-class service and listening to feedback from our customers helps us to continually improve
Safety and Security
We would like to reassure our delegates that your safety is always of the absolute utmost importance to us.
Have You Considered?
Liverpool's Finest
Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.
Staying
Pullman Liverpool Hotel
Pullman Liverpool, voted Hotel of the Year 2019, is one of the city's most stylish hotels. Conveniently integrated into the Liverpool event campus, this contemporary hotel offers 216 comfortable rooms and suites, and a top-notch menu to suit every taste thanks to signature dishes in their on-site restaurant.
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Dine at Pullman Liverpool
Dine in M&S Bank Arena's on-site hotel, Pullman Liverpool, located at Kings Dock next to the venue. Their spectacular menu has been created by their Head Chef, offering a variety of dishes, with M&S Bank Arena guests receiving 10% off food and drink on event nights.
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Liverpool ONE
Located by the city’s iconic waterfront, Liverpool ONE is one of Europe's leading retail and leisure destinations. With more than 170 stores, bars and restaurants, a 14 screen cinema and even a park, you’ll always have a fun packed day here.
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City Central Shopping
The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops. There’s something for everyone and every budget.
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British Music Experience
The British Music Experience tells the story of British Music through costumes, instruments, performance and memorabilia from the Beatles and Bowie to Adele, Oasis and The X Factor.
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Liverpool ONE
From high street favourites to high-end boutiques, your fabulous shopping experience is a short stroll from the venue. Stores open until 8pm weekdays, so there’s plenty of time to hit the shops.
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