Accessible Tickets

At Exhibition Centre Liverpool, our goal is to ensure all of our customers' accessibility needs are met when booking through Ticket Quarter – our ticketing provider.

How can we make ticketing more accessible?

Working with expert partners, we aim to ensure every customer can enjoy performances at our venues, irrespective of health conditions or disability. To help us achieve this, we have recently partnered with Nimbus Disability and The Access Card to improve our accessible ticket services, and ensure customers' needs are met at events.

Nimbus Disability

Nimbus Disability is one of the country’s leading providers of disability-related advice and support to professional organisations and is recognised as a leading authority on accessible ticketing in the UK. They offer training, practical advice, and valuable information to our venue to help us improve our accessibility.

The Access Card

Created by Nimbus Disability, The Access Card is an incredibly valuable resource to help directly communicate accessibility requirements to events venues of all kinds. Using symbols to express different needs, these can be used to explain what reasonable adjustments will help to improve someone’s experience of an event.

Accessible ticketing for your event

If we are ticketing your event, we require all access bookers to provide us with a Nimbus registration number to qualify for any accessible tickets or discounts available at the time of booking. This helps ensure the right tickets are sold to the right people, so that everyone can enjoy their event experience.

*Subject to eligibility and terms and conditions

To find out more about our work in improving the accessibility of our venue, please check out our Accessible Entertainment Resources…

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