Front of House Manager

Closing Date 26 Jun 2023

Sorry, applications for this job are now closed.

Contract Type: Permanent 
Salary: £32,875.13 - £36,527.92
Hours: 1950 Annualised Hours

The ACC Liverpool Group, manages Liverpool’s world class campus ACC Liverpool, home to the Convention Centre, Exhibition Centre and the M&S Bank Arena, as well as ticketing agency Ticket Quarter. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to showcase exhibitions, developing our offer over the last decade to that of a world class provider of venue and event services.

We are looking to recruit a Front of House manager to join our Events team on a permanent basis.

The successful candidate will be one of the lead managers covering assigned events across The ACC Liverpool Group campus.

The Front of House Manager ensures that all visitors experience the best customer service possible whilst feeling safe and secure when attending events here at ACC Liverpool.

Essential skills for this role include at least two years proven Event or Operational Management experience. We are looking for candidates who display the following skills:

- Passion for customer service

- Ability to multitask

- Thrive in a pressured environment

- Ability to communicate with a diverse audience

- Problem solving skills

- A driver for continuous improvement

Commitment to and the flexibility to work hours as determined by the business including evenings, weekends and night work are pivotal for this role. This role is entirely operational, and the hours of work are driven by the event calendar. This role is an annualised hours contract.

The recruitment pack including Job Description, Person Profile and Application form can be found at the link below:

To apply for this role you must complete an application form and email it to  by Monday 26th June.

 Company Benefits

- Local Government Pension Scheme

- Free Onsite Parking 

- Company Paid Medicash Membership

- Non Contractual Bonus Scheme

- Teambuilding/Away Days

- Enhanced Annual Leave Entitlement 

Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Closing Date: 26 June 2023

For further information, assistance, or to obtain information or documents in other accessible formats, please contact the HR Team on 0151 239 6084 or email