Customer Service

Here To Help

We want you to love every minute of your Exhibition Centre Liverpool experience, from booking your tickets to the final moments of your chosen event. Whether you have a question ahead of the visiting us, or you left something behind, we’re here to help.

Lost Property

Ecl Waterfront

Forgot something in all the excitement? Why not let our team try to help you find it…

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FAQs

Exhibition Floor

Got a question about Exhibition Centre Liverpool You’ll find the answers to many common questions about the venue. If the FAQs do not address your question, please…

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Accessibility

Ecl Atrium Queue

Exhibition Centre Liverpool offers great access, toilets and entrances ensuring that great entertainment is available to all.

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Competitions

Ecl Atrium Entrance

Visit this section for all of our competitions!

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Customer Feedback

Cust Service

Exhibition Centre Liverpool strives to offer world-class service and listening to feedback from our customers helps us to continually improve

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Have You Considered?
Liverpool's Finest

Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.

Staying

Pullman Liverpool Hotel

Pullman Liverpool Hotel

This 4* Hotel is one of the most stylish hotels in the city. Just a 30 second walk from the venue, join us for pre or post show dinner or drinks in the elegant and cosmopolitan Dukes Restaurant and Bar.

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Eat & Drink

MOJO

MOJO

Combining New York City dive style chic with great liquor, home-made classic American food and Rock n’ Roll from the last six decades - MOJO offers a slick, high octane environment with friendly and knowledgeable staff.

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Fazenda

Fazenda

Sample the true essence of the Brazilian gaucho at Fazenda steak house. Halal available with 24 hours prior notice. Our extensive vegetarian options include delicious homemade pasta. Free speed wi-fi.

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Panam Restaurant and Bar

Panam Restaurant and Bar

A contemporary bar and restaurant at Britannia Pavilion Albert Dock, opposite the venue. Panam serves fabulous modern British and
European cuisine with great service in plush surroundings catering for tables of 2 to 100+

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Shopping

Liverpool ONE

Liverpool ONE

Located by the city’s iconic waterfront, Liverpool ONE is one of Europe's leading retail and leisure destinations. With more than 170 stores, bars and restaurants, a 14 screen cinema and even a park, you’ll always have a fun packed day here.

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City Central Shopping

City Central Shopping

The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops, so there’s something for everyone and every budget.

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Attractions

British Music Experience

British Music Experience

The British Music Experience tells the story of British Music through costumes, instruments, performance and memorabilia from the Beatles and Bowie to Adele, Oasis and The X Factor.

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Liverpool ONE

Liverpool ONE

From high street favourites to high-end boutiques, your
fabulous shopping experience is a short stroll from
the venue. Stores open until 8pm weekdays, so
there’s plenty of time to hit the shops.

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