Accessibility
ACCESSIBLE TO ALL
We're committed to making every visit as accessible and enjoyable as possible. Whether you're attending an exhibition, family event or conference, you'll find helpful information below about accessible facilities, services and support available across our venues.
Many of the questions we receive are answered in the FAQs below. If you have any further questions, please contact guestexperience@lexliverpool.com
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Exhibition Centre Liverpool has a Changing Places facility for customers visiting events.
Access to this facility is from the main glass atrium running the whole length of the building on the river side. If you require any further details please contact the nearest steward whilst at the event.
The Changing Places Toilet facilities include:
- a height adjustable adult-sized changing bench
- a tracking hoist system, or mobile hoist if this is not possible
- adequate space in the changing area for the disabled person and up to two carers
- a centrally placed toilet with room either side
- a screen or curtain to allow some privacy
- wide tear off paper roll to cover the bench
- a large waste bin for disposable pads
- a non-slip floor
Please note, staff are unable to assist within the Changing Places toilet.
There are accessible toilets on every floor in Exhibition Centre Liverpool.
Motorised scooters and wheelchairs are allowed in public parts of the venue; and guide dogs are welcome too in Exhibition Centre Liverpool. Wheelchairs are not provided and therefore customers need to bring their own if required. Mobility scooters are available to hire. Please contact guestexperience@lexliverpool.com for more details.
Yes, assistance dogs are welcome at the Exhibition Centre
If you require British Sign Language, captioning or audio description please reach out to guestexperience@lexliverpool.com as early as possible before the event you are attending and the team will try their best to assist.
Yes, we have hearing induction loops available.
There is a drop off point on the riverside of the venue for door to door service, although assistance may be needed as the route includes ramps.