Questions

General

The main entrance for Exhibition Centre is located to the North side of the building facing the BT Convention Centre and Echo Arena. It should also be noted that queue placement may not be determined until shortly before doors open.  We therefore cannot guarantee accuracy in queue allocation prior to doors opening. 

We adopt a common-sense approach to items allowed in to the venue. Obviously anything that would be illegal to carry in public is forbidden. We would ask that you are considerate about other fellow customers when thinking of what you bring with you. Food and drink is not allowed to be brought in to Exhibition Centre Liverpool with the exception of anything required for babies and medical conditions.

You and anything you bring with you may be searched upon entry to the venue, we reserve the right of entry

Fancy dress is welcome for the relevant events and we want everyone to have fun, any costumes you wear must be in line with this spirit, they should not be offensive in any way. We reserve the right of entry.

Venue regulations mean that any masks or helmets must be removable and your outfit may be searched.

Some events include some form of flashing lighting or strobes or other types of special effects.  Signage is displayed around the concourse to advise people if pyrotechnics, lasers or strobes will be in use.  Please contact Customer Services at feedback@accliverpool.com for details of any special effects expected at the event you are attending.

On occasion, the organiser of the event may choose to sell official merchandise inside the venue only.  Please note the event organiser is responsible for this service, not the venue.  Please contact our Box Office on the day of the event to find whether merchandise will be made available.

Any events which we can release information on will be shown on our website in the What's On section. Unfortunately, we cannot give details of all up and coming events, due to our confidentially agreement with the organisers. Sign up to our mailing list for the latest information.

Please note, if you experiences any problems prior to or during the event please speak to a member of our stewarding team immediately as issues cannot always be resolved after the event.

We aim to offer the best service available to everyone who uses the venue. If, however, you do have a complaint, please contact our team on 0151 707 4622 or via email at feedback@accliverpool.com or please write to Customer Service Department, ACC Liverpool, Kings Dock, Liverpool Waterfront, L3 4FP.

Have You Considered?
Liverpool's Finest

Liverpool is a vibrant, modern city, proud of its rich heritage and renowned for its friendly people. Visit Liverpool and enjoy everything it has to offer. Here is just a sample of what's available.

Staying

Mercure Liverpool Atlantic Tower

Mercure Liverpool Atlantic Tower

Mercure Liverpool Atlantic Tower is a 4 star hotel located within walking distance of the venue, in the ideal location for your visit to Liverpool. The hotel is perfectly placed to show you the vibrant city and boasts superb views over the Liver Buildings and River Mersey.

Visit website
Hilton Liverpool

Hilton Liverpool

Located in the centre of the Liverpool ONE leisure and retail complex and just 10 minutes’ walk away, the Hilton Liverpool hotel offers stylish accommodation, contemporary dining and event space, all within walking distance of Liverpool’s cultural and leisure attractions.

Visit website
Hard Days Night Hotel

Hard Days Night Hotel

Welcome to the world’s only Beatles inspired hotel, combining the highest quality facilities in a truly unique environment. Located in the heart of Liverpool’s ‘Beatles Quarter’ offering 110 luxurious individual rooms.

Visit website

Eat & Drink

Chaophraya and Palm Sugar Lounge (Thai)

Chaophraya and Palm Sugar Lounge (Thai)

Chaophraya and Palm Sugar Lounge are conveniently located in Liverpool ONE, just across from the venue. Chaophraya and Palm Sugar serve authentic Thai cuisine and cocktails.

Visit website
Fazenda

Fazenda

Sample the true essence of the Brazilian gaucho at Fazenda steak house. Halal available with 24 hours prior notice. Our extensive vegetarian options include delicious homemade pasta. Free speed wi-fi.

Visit website

Shopping

Liverpool ONE

Liverpool ONE

From high street favourites to high end boutiques Liverpool ONE offers a shopping experience unlike any other. Enjoy dinner on the restaurant lined Leisure Terrace overlooking Chavasse Park or maybe drinks in Browns or WOW Bar.

Visit website
City Central Shopping

City Central Shopping

The beating heart of Liverpool’s retail scene, just minutes away from the venue, City Central Shopping comprises five shopping centres, two hotels, two theatres and more than 400 shops, so there’s something for everyone and every budget.

Visit website
UrbanCalm

UrbanCalm

Liverpool’s city centre spa hideway for grooming, relaxation and skincare. Urban Calm offers 5 star treatments with only the best brands just a 15 minute walk from the venue.

Visit website

Attractions

The Wheel of Liverpool

The Wheel of Liverpool

Located on site, the imposing Wheel of Liverpool has 42 fully enclosed and air-conditioned capsules, which offer riders breathtaking views of the city, the Welsh mountains and – of course - the World Heritage Site waterfront.

Visit website
Liverpool ONE

Liverpool ONE

From high street favourites to high-end boutiques, your
fabulous shopping experience is a short stroll from
the venue. Stores open until 8pm weekdays, so
there’s plenty of time to hit the shops.

Visit website
The Beatles Story

The Beatles Story

The award-winning Beatles Story takes you on an unforgettable journey through the lives, times, culture and music of The Beatles.

Visit website