The main entrance for Exhibition Centre is located to the North side of the building facing the BT Convention Centre and Echo Arena. It should also be noted that queue placement may not be determined until shortly before doors open. We therefore cannot guarantee accuracy in queue allocation prior to doors opening.
We adopt a common-sense approach to items allowed in to the venue. Obviously anything that would be illegal to carry in public is forbidden. We would ask that you are considerate about other fellow customers when thinking of what you bring with you. Food and drink is not allowed to be brought in to Exhibition Centre Liverpool with the exception of anything required for babies and medical conditions.
You and anything you bring with you may be searched upon entry to the venue, we reserve the right of entry
Fancy dress is welcome for the relevant events and we want everyone to have fun, any costumes you wear must be in line with this spirit, they should not be offensive in any way. We reserve the right of entry.
Venue regulations mean that any masks or helmets must be removable and your outfit may be searched.
Some events include some form of flashing lighting or strobes or other types of special effects. Signage is displayed around the concourse to advise people if pyrotechnics, lasers or strobes will be in use. Please contact Customer Services at email@example.com for details of any special effects expected at the event you are attending.
On occasion, the organiser of the event may choose to sell official merchandise inside the venue only. Please note the event organiser is responsible for this service, not the venue. Please contact our Box Office on the day of the event to find whether merchandise will be made available.
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Any events which we can release information on will be shown on our website in the What's On section. Unfortunately, we cannot give details of all up and coming events, due to our confidentially agreement with the organisers. Sign up to our mailing list for the latest information.
Please note, if you experiences any problems prior to or during the event please speak to a member of our stewarding team immediately as issues cannot always be resolved after the event.
We aim to offer the best service available to everyone who uses the venue. If, however, you do have a complaint, please contact our team on 0151 707 4622 or via email at firstname.lastname@example.org or please write to Customer Service Department, ACC Liverpool, Kings Dock, Liverpool Waterfront, L3 4FP.
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